It's About Establishing Trust, Domain Expertise, and Communication on a Massive Scale
B2B Social Marketing is about using social media to: empower your staff, establish a trust relationship with your clients, and create a viral online, self sustaining, customer community that embraces your brand. Using social media in a B2B setting is about promoting people (your staff) first and your company second. B2B marketers often make the mistake of trying to use social media to promote their company first. Remember social media is about people and the expression of their ideas.
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